Security and Support
Safeguard your assets with our advanced security measures. Get the most out of your system with our dedicated support and training services.
Optimise performance with support and training
Get the most out of your system with our dedicated support team, available via phone and email to handle your queries and drive your business goals. Schedule up to two days a month consulting and training, and work directly with your own individual account and technical contact.
Protect your catalogue with audio watermarking
Add inaudible watermarks to any shared tracks or playlists with Synchtank’s AudioLock integration, making any downloaded tracks completely traceable.
Fully secure your assets
Protect your assets and data with our advanced security measures including SSL protection, encrypted databases, vulnerability assessments, and penetration testing and reporting.
Add another layer of security by setting up multi-factor authentication, and integrating with third party software providers such as LDAP or OTKA.
Specify your hosting location
Request extended IT compliance including specified regional hosting for data compliance requirements as well as custom integration capabilities.
Control individual user permissions
Grant users access to only the files and functionality they need with fully customizable user permission settings, controlled by admin users.